Reference

How bubatoto Handles Your Personal Data

This Privacy Policy explains what data we collect when you use your bubatoto account, how we store it, and what rights you hold over it — applicable where local law and eligible regions permit.

Account data protectedDANA, OVO, GoPay wallet info handled securelyNo data sold to third partiesYour right to request deletionIndonesia-eligible regions only
bubatoto How bubatoto Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

Have a question about how your data is stored, or want to request a correction or deletion? Our account support team handles privacy-related requests separately from general account queries. Reach out through any of the channels below and include your registered email address so we can verify your identity before making any changes.

Live Chat Start a chat session from your account dashboard. Mention your privacy request in the opening message so we route it to the right team straight away.
Email Support Send your data request or correction notice to our support address. Include your account email and wallet type — DANA, OVO, or GoPay — for faster verification.
Account Help Centre Log in on mobile or desktop, go to Account Settings, and open the Help section. Privacy request forms are listed there under account management.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply layered account security so your personal data stays tied to the device and session you authorise. Here is how each area works in practice — from the cookies on your browser to how long we keep your account records.

Cookies and Session Storage

We use cookies to keep you logged in across sessions on mobile and desktop. You can clear these in your browser settings at any time, though some account features may require re-authentication afterwards.

Account Security Practices

Login attempts are monitored per device. If an unfamiliar IP address tries to access your account, we send a verification step to your registered phone number before allowing entry.

Data Retention Period

We keep transaction and account records for as long as required to operate your account and meet applicable legal obligations. If you close your account, we retain only the minimum records required by law.

Requesting Data Changes

You can request access to, correction of, or deletion of your personal data. Submit your request via live chat or email with your account email and registered wallet — DANA, OVO, or GoPay — as identity confirmation.

Your Questions About This Privacy Policy

These are the questions we hear most often about how we handle account and wallet data. If yours is not here, reach out through live chat or account email support.

We collect your name, email, phone number, device info, and payment references from DANA, OVO, or GoPay transactions. We do not store your wallet PIN or full payment credentials.

We share data only with processors needed to complete your payment or verify identity. We never sell or lease your data to advertising networks or unrelated third parties.

Contact us via live chat or email. Include your registered email and wallet type — DANA, OVO, or GoPay — so we can verify your identity before processing the deletion request.

We retain records for as long as your account is active and for the minimum period required by applicable law after closure. Transaction references tied to GoPay or OVO deposits are included in this.

Yes. Submit a data access request through Account Settings or via email support. We will verify your identity first, then share what personal data we hold on your account.

This policy applies where access to bubatoto is permitted under local law and in eligible regions. Availability depends on local law; check your own eligibility before registering.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.